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Terms of Use

To use the products and services that LordOfPapers.com offers, you must be of legal age and agree to the following Terms and Conditions.

1. Interpretation of Our Terms

1.1 Agreement refers to our Terms and Conditions.

1.2 Terms – the Company, We, or Our - refer to LordOfPapers.com, the provider of academic writing services to Customers.

1.3 Terms - the Customer, the User, You, or Yours - refer to the person or persons who submit Orders with the Company and abide the Terms and Conditions described in this Agreement.

1.4 Messaging System is the software that ensures uninterrupted communication between the Customer and the Writer, or with a Support Team Agent.

1.5 Order refers to the actual request for a Product sent to our Company by the Customer. It includes particular requirements and a specification of sources to be used in writing.

1.6 Order Status shows the progress of the Order, the current position towards completion.

1.7 Product is the result of the Order, an original content, written and delivered to the Customer in accordance to his or her inquiry as a digital document.

1.8 Product Revision is a request sent by the Customer for editing the final version of the Product, based on the initial requirements of the order.

1.9 Quality Assurance Department refers to the Company’s structural unit responsible for evaluating and protecting the quality of our Products and Services.

1.10 Support Team or Support refers to the Company’s structural unit responsible for coordinating and assisting the Order process.

1.11 Verification Process is a set of actions required from the Customer and Support to confirm the billing identity of the Customer and transaction authorization as well as to prevent fraud.

1.12 The Writer is a person employed with a company as a freelancer who provides research and writing services to the Customer according to the Company Agreement.

1.13 The Application refers to the mobile user application specifically designed to attend to the customer needs with the help of mobile device.

1.14 The term – Personal Balance – refers to the personal account of the Customer with the Company that stores Credits of the customer, added to his/her personal balance at own will to further compensate the price of the order(s) at own discretion.

2. Order Placing and Registration

2.1 The Order is placed by completing the Order form provided in the Application. No Product is provided by other means of its request.

2.2 The Order form will specify the scope of work, Order parameters and delivery terms. It is Your personal responsibility to provide exact, full and final information to each standard Order form section when filling in Our Order form.

2.3 In addition to Your Product requirements You will be requested to register by providing Your contact information such as Name, email address, country of residence and telephone number. Should any of these parameters change over time, it is your responsibility to update your profile accordingly or inform Support of such changes.

2.4 Once Your profile is created based on the information You provided during registration, You shall not attempt to create another profile by changing your contact details in the Order form. You shall place Orders, communicate and do business with the Company using one and only one profile, created during your first purchase. Should multiple accounts be discovered, the access to such will be closed and purchase history transferred to the only account created during Your first purchase.

3. Order Payment and Discounts

3.1 When placing an Order you agree to buying the Product from the Company. The Company starts to process your Order only after the payment for the Product is made and is authorized.

3.2 The payment for the Product is calculated according to the Company’s Pricing and is paid in advance as stated in the Order form once the scope of work is identified. The Company is not held responsible for Product delivery until the payment has been made in full and it has been authorized.

3.3 Orders can be paid with Credit Cards, PayPal, Wire Transfer or by Credits on Your Personal Balance.

3.4 The Company reserves the right to offer discount and bonus programs to Customers at its own discretion using discount codes the Customer can use when filling out the Order form. Should the code be not provided in the corresponding section of the Order form, the discount will not be provided by the Company for the particular Order.

3.5. The Company commits to make equal access to discount and bonus program information for each Customer in the Company with no exceptions.

3.6. The discount code and the discount itself may be applied to orders that are over $25 in total and not less. Should the order total be less than $25 (25 US Dollars), the discount code will not provide a respective discount.

4. Your Personal Balance

4.1 When placing Orders and buying Products from the Company, You pay using any of the available payment methods at Your discretion. Should the case of partial or full payment reimbursement occur, You have the option to either proceed according to the Money Back Guarantee Policyor to transfer funds to Credits in Your Personal Account.

4.2 1 Credit equals 1 US Dollar and is stored in Your Personal Account with no limit or expiration date. The amount of Credits You store may be used to proceed with the payment for your future Orders with the Company.

4.3 Your funds are transferred to Credits at Your own will and ONLY with Your confirmation. After the transfer of funds to Credits is complete – the amount You store in Credits is Non-Refundable and may be used to pay for your future orders ONLY

4.4 As a part of loyalty program activities, the Company may provide You with a certain Credit amount to further cover payments for Your Future Orders.

5. Order Process

5.1 Order validation. The Company reserves the right to re-check the Order details after the payment to confirm the matching of the requirements with the scope of work indicated in the Order. Should cases of mismatch occur, Support reserves the right to modify the Order to ensure the full match of requirements of the Customer.

5.2 Changes of order details. The Customer and Support may provide changes to the scope of work only if the writer has not started the work yet. No changes can be made once the Writer has started research for the Order. Should the order details increase in volume, order complexity or narrow the completion terms, the Customer will be requested to provide additional compensation for the additional instructions.

5.3 Communication. The Customer is highly encouraged to communicate with the Writer using the Messaging System or contacting Support by using all available communication means indicated.

5.4 Progress tracking. The Customer may track the progress of the Order by using his/her personal account, where information about his/her order and its status is reflected. The Customer may as well contact Support by using all communication means available 24/7 to get updates on his or her Order status.

6. Order Delivery

6.1 The Company is held responsible for the delivery of the Product and for meeting the deadline indicated in the Order.

6.2 It is the Customer’s personal responsibility to ensure availability of delivery channels once the Company has provided the Product to the Client. The Company will not be held responsible for incorrect email address indicated by the Customer in the profile, spam filters, internet outages and general customer negligence to provide communication channels and others which are beyond the control of the Company. The Customer is encouraged to contact Support 24/7 using all communication channels available for assistance with the Order Delivery.

6.3 The Customer is held responsible for downloading the product in a timely manner after the Product has been provided by the Company.

7. Order Revision

7.1 Free amendments are provided to the Customer by the Company to ensure the quality of the Product provided and to ensure total Customer’s satisfaction with the Product. To receive a free revision of the Product, the Customer has to submit a revision request in written form using the Messaging System or Company’s email no later than fourteen (14) calendar days after the Order delivery date and no later than thirty (30) calendar days after the Order delivery date for any dissertation, thesis, research proposal, thesis proposal, dissertation chapters writing or any other reasonably large assignments. Should the revision deadline be missed, the Customer may have his or her order revised for additional payment or place an order for editing.

7.2 The Quality Assurance Department reserves the right to decline a revision request if the revision instructions violate initial Order instructions. In such cases the Customer may be requested to pay additionally for the requested changes or place the Order for editing.

7.3. The Quality Assurance Department reserves the right to decline or limit multiple revision requests if the Customer’s behavior demonstrates obvious exploitation of the Writer and other unreasonable requests.

7.4 If the request meets all defined requirements underlined in these Terms and Conditions, our Company will revise the delivered product free of charge.

8. Refund Policy

The Company is held responsible for delivering the Product in a timely manner and according to the Customer requirements indicated in the Order. Should any of the Company’s commitments be violated the Customer is entitled for a partial or a full reimbursement according to our Money Back Guarantee Policy.

9. The Use of Products

9.1 When making a payment for an Order you agree it is for personal and non-commercial use only and the payment you make is a reflection of time and effort for conducting research and writing pertaining to your order as well as maintenance and administration necessary for Product delivery.

9.2 You are not to reproduce, modify, distribute or display the Product in any way on a World Wide Web or in the form of a hard copy over a reasonable limit necessary for personal use.

9.3 Writers who work on behalf of our Company hand over the ownership of all delivered Products to the Company, that retains full copyright of the Products We provide.

9.4 All Products are provided solely as an example of research, reference or for learning and a sample of how to perform an academic writing. All Intellectual Property Rights and Copyright remain with the Company.

10. Company’s Responsibility

10.1 The Company has zero tolerance to plagiarism, academic dishonesty and fraud. We will not be held accountable if such unethical and illegal use of our products and Website content occurs.

10.2 We strictly abide all Copyright laws. Any opposing activity is solely a responsibility of the Customer if he/she breaks our Terms and Conditions.

11. Verification Process

11.1 In order to meet the existing fraud prevention policies and procedures we must provide verification of every Customer’s billing information. It is the Customer’s sole responsibility to immediately verify the provided data and comply with our Company’s request sent via email. We reserve the right to reject not verified orders as they are violating our Agreement.

11.2 Stolen cards usage or any other fraudulent behavior will be immediately reported to the relevant law enforcement authorities for further investigation. Our Company is strongly against any kind of cybercrime.

12. Miscellaneous Provisions

12.1 All Terms and Conditions that define the rights and obligations of both contract parties, the Customer and the Company, are listed in this Agreement. This document solely, its statements, promises or inducements, are to be considered valid or binding. After accepting the Terms and Conditions, this Agreement substitutes all previous verbal or written communications and/or Agreements between the parties. The content can only be modified in writing, signed by the Customer and the Company, and indorsed on this Agreement.

12.2 The Customer accepts that if a certain portion of our Terms and Conditions is in conflict with any state law, it will not affect the rest of the document. Our and the Customer’s rights and obligations will continue to be in force as there is no invalid part in the Agreement.

12.3 The Agreement is governed, in its interpretation and performance, by the laws of the state where the Company is located and holds its principal business.

13. Privacy and Security

We place a high priority on your privacy and security of your personal information. We want all of our visitors and users to know exactly what information we collect and how we use and store it.

We only collect the information in order to provide products and services, as well as other content to those who access and/or make use of our offerings.

Purpose of Our Privacy Policy

It is our intention that all visitors and users know exactly what personal data we collect, why we need the information, how it is used, and how to control your stored information.

13.1 The Company processes all transactions through the Secure online payment system to ensure the protection of data. Billing information filled out by the Customer is not saved or withheld by the Company in any manner. Customers are encouraged by the Company to keep their personal billing information confidential.

13.2 Acquired details are not shared with any third party, and are only used by the Company in the following scenarios:

  • to improve the outlay of the Service;
  • to respond to any requests, questions or complaints;
  • to make awareness to the Customer about significant changes and alterations to the Service.
  • to provide services according to expectations of the Customer.

In case the customer has an Order in progress, the Support Team will contact them by E-mail or Phone to facilitate delivery of the Order.

Sale, distribution or disclosure of Customers’ information will not be done by the Company without their consent unless legal situations are in play such as complying with a subpoena.

13.3 Information which is directly available to the Company’s freelancers is not the Company’s responsibility and the Company exercise control over it or give any assurances over its future distribution.

13.4 Information provided to the Company is stored on Secure Servers, and the Customer has a duty of keeping their login credentials confidential.

Personal Information We Collect

We collect information when individuals access our site. When they choose to interact with us or by making use of our products and/or services, we may collect the following personal information:

  • Name
  • Email address
  • Phone number
  • Other information that may help us enhance your experience on our website.

Personal Information Provided Voluntarily

We do not take any measures to seek out and collect your personal information without your knowledge. But if we are to provide you with any products or services, we collect the information listed above. It is needed in order for us to process your placed orders and to contact you during the course of our production and delivery of products and/or services.

Listed below are the cases when personal information is requested:

  1. Should you decide to make a purchase, personal account should be created. To do this, you will need to provide name, email address, and phone number.
  2. When placing orders with us, you will need to provide additional information like your academic level, courses in which you are enrolled etc. The information is needed in order to find a competent writer to complete and fulfill all order requirements.
  3. If you request information or any type of our assistance, we will ask for your name and email address.
  4. Occasionally we conduct surveys, contests, and other activities for our visitors and users. Participation requires personal information to be provided. Further, if you choose to receive notifications, news etc. you will need to provide your name and email address.

Your personal information will be used only for the purposes it was requested.
The information should be provided on voluntarily basis only.

Indirect Collection of Information

The following are the additional types of information we collect:

  1. We record and store all communication with our users in order to create a history of provided services.
  2. We use cookies, web beacons, and similar technologies that provide a record of your site visits - these track your activities on our site, what pages you choose to visit, time you stayed on those pages etc. We collect this information as a part of a larger aggregate to determine the performance of our site and make improvements if necessary. This type of information does not identify you personally. We have Cookie Policy that explains it in detail and we urge you to review it.
  3. We also collect and store information about other individuals whom you may refer to us as potential users and as a part of our affiliate program. We will use the information to introduce ourselves and promote our products and services.

All personal information that is voluntarily provided to us is securely stored in our system. We do not sell, lease, transfer or otherwise distribute this information to any third-party that is not involved in production or delivery of products or services.

Usage of Your Personal Information

We request and store only the information that is necessary for us to provide you with products and/or services. It is used in the following circumstances:

  1. You have given us information and permission to use it for specific purposes.
  2. You have given us information to communicate with you via email or phone when appropriate and necessary.
  3. You have provided us with information that we may have to share because of disclosure requirements from authorities, including law enforcement.

We also store all information on ordered products or services, so we could inform you of other products or services that may interest you.

We store information should we need to verify our customers’ identity and for protection against fraud. We may require additional information in the course of identity verification. Again, this is voluntary; however, we will not provide products or services should a user refuse to supply such information. We do not permanently store any identity documents submitted for such verification.

We store indirect and aggregate information in order to evaluate the performance of our site and fix errors, broken links, and other issues.

Sharing Your Information

The following are the circumstances under which we do share your information with third parties:

  1. We have partners that are not a part of our company but whose services we use and are integrated with ours.
  2. We may share information with contracted parties including:
  1. Payment processors.
  2. Enterprises we have contracts with to create and administer surveys, questionnaires, contests etc.
  3. Enterprises we have contracts with for email and other service delivery

Such information is provided only when it is necessary for third parties to perform their contracted obligations. They are legal subject to our terms and conditions to protect your personal information and are prohibited to share your data with any other party, except with sub-contractors. In this case, sub-contractors are also subject to the same legal terms and conditions.

Our Communication with You

The following are the cases of our communication:

  1. When you place an order, we will verify it; contact you for clarifications and to report progress on completion.
  2. We will also contact you to offer additional products or services that may be of interest to you.

Our communication is conducted via emails, text messages, phone calls, and automated emails or surveys that third-party contractor may be managing.

Note: You may opt out of the use of our site and services at any time. To do so, you need to contact our customer service department and request to remove you from our database. It will be done immediately and there will be no further communication from us.

How We Use Analytics Tools

We gather general information about use of our site by visitors and users. This data is gathered through tools that provide us with information about the number of visitors, length of visits, navigation, and more.

These tools do not collect any personally identifying information, although they place persistent cookies in your browser. No personal information is provided through the use of these cookies, and you do have an option to opt out of their use. Your browser, however, does provide the methods of opting out.

Access to Third-Party Sites via Our Site

Any visitor or user who goes through links to a third-party site from our site does so at his/her own risk. We do not guarantee the contents on any third-party site, nor do we endorse their products or services. Once you left our site our privacy policy is no longer in effect. We are not responsible for any consequences of accessing a third-party site through our site.

User Control of Personal Data

You can access your personal data via your account page on our site. You may update any information as necessary.

You can also request that your personal data be removed. If you do so while having a pending order, the data will not be removed until the order has been delivered.

How We Store and Secure Your Data

We employ the most sophisticated and latest technologies to gather and store your data.

We store your personal data as long as you remain a user of our services and until you request its removal from our system.

Listed below are the circumstances under which we continue to store your data:

  1. Legal requirements that we adhere to.
  2. Should we need a record of communications in order to resolve disputes or other issues.
  3. To manage financial records of user payments, refunds, etc.

Legal Age Requirement

We provide our products and services to adults aged 18 and above. We have a strict policy of not collecting or storing personal information of minors. We request to be notified in case any minor becomes our user. If we suspect that a minor has become a user, we will ask for proof of age.

Contact Us

Our customer support department is available 24/7 via phone, email, or live chat. Contact information is available on our site. We respond to all queries, issues, and concerns as quickly as possible.

14. Warranty Disclaimer

The Company provides no warranties or representations in terms of the stated website or any materials published. The case includes any warranties of merchantability or lack of infringement of use, or any warranties arising from the direct usage of the service or any products purchased via this website.

The Company also does not claim that our service will always be uninterrupted or free of errors, and thus will not be held liable for any consequences that can occur as a result. It is the Customer’s responsibility to evaluate the accuracy, completeness, or usefulness of any information, opinion, advice, or other content provided in connection with our service or otherwise.

15. Limitation of Liability

By accepting the above Terms and Conditions of this Agreement you agree to release and not hold the Company and its employees, shareholders, officers, agents, representatives, directors, affiliates, promotion, subsidiaries, advertising and fulfillment agencies, any third-party providers or sources of information or data and legal advisers (the “Company’s Affiliates”) responsible for any and all losses, rights, damages, claims, and actions of any kind, arising from or related to the products, including but not limited to:

(a) telephone, electronic, hardware or software, Internet, network, email, or computer malfunctions, failures or difficulties of any kind;

(b) failed, garbled, incomplete or delayed computer transmissions;

(c) any condition caused by events beyond the control of the Company, that might cause the product to be corrupted, delayed or disrupted;

(d) any injuries, damages or losses of any sort arising in connection with, or as a result of, utilizing our services;

(e) any printing or typographical errors in any materials associated with our services.

16. Amendments

Customers accept that the Company can modify its Terms and Conditions determined by the Agreement; therefore, it is recommended and strongly advised, that they continuously review these pages.

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